Frequently Asked Questions

General FAQs

How do I login to the members site?

You can log in to the member’s website here:

Your email address is your username and you can set or reset your password here:

How do I cancel my membership?

You can cancel your membership at any time by reaching out to or calling (212) 774-5980 to speak with someone directly.

Will alerts be sent for the trades?

Yes, we provide email alerts for all trade actions, including exits. You can also sign up for text alerts in a service’s section on the member’s website.

How do I sign up for text alerts?

You can sign up for text alerts under your service’s section on the member’s website or in the welcome email you received at the time of sign up.

Will I be notified when it is time to close a trade?

Yes, we will send an email alert for trade that needs to be closed. We will also send a text alert if you have signed up to receive it. Please note that if an option is out of the money it does not need to be closed but can be left to expire.

Trading FAQs

What is a “spread”?

A spread is a type of option trade involving two or more options (called “legs). Most spreads involve both buying and selling an option.

How do option expirations work?

Options are limited-time trades that have an expiration date. Options will expire at the end of the trading day on the expiration date. If an option is “out of the money” it will just expire worthless at the end of the day on the expiration date and if an option is “in the money” it will either be assigned or need to be closed.

How do I place options trades?

Options trades are placed with a broker and each broker’s platform can work in slightly different ways. Please check with your broker to find out how to place an options trade on their platform.

What should I do if I have questions about a trade?

If you have any questions about a trade, you can email or call (646) 896-3063.

Please note we cannot provide assistance on trades that are not part of one of our services.

If I miss a trade, can I still get in it later?

It depends on the movement of the trade. For most services, trades are sent out with specific entry prices, so as long as you can enter the trade near the recommended price the trade should still be good.

Please reach out to us if you are ever unsure.